Understanding the T.E.A.M. Model

Understanding the T.E.A.M. model is critical for effective:

• Conflict resolution / difficult people
• Motivation
• Negotiation
• Delegation

We use it with all of our coaching clients and in nearly every leadership, supervisory and people skills program we teach. Participants gain quick insights into their difficult people and come up with new communication strategies.

The power in this model is that it illuminates why people, who often don’t seem to be intentionally difficult people, do these unpleasant or confusing things at work or at home. People begin to see new interpretations of behavior and new understandings of motivators.  They stop taking this personally and find new, better ways to connect.

Based on this model, we have come to learn that there are no universal motivators, no “best” ways to communicate. It depends on people’s T.E.A.M. style (and other factors). Instead of making life more complicated, the T.E.A.M. Communication Styles model is so easy it actually makes life simpler.

People have found the assessment and customized report to be highly accurate and easy to put into practice.

It’s an essential concept to master for leaders, team members, customer service reps… or pretty much anyone who works with people!  And once you see it, you’ll understand it immediately.

A real life example:

A secretary came to one of our T.E.A.M. programs and later reported that it provided her the key to work more effectively with her boss. She said the secret was she was now “mean” to her boss… and everything was great!

Upon further discussion it turned out that the secretary was an “M” (people oriented), the boss a “T” (task oriented), and being “mean” meant “only telling her boss what the boss needed to know, not asking how the boss was doing, or sharing any personal news from the office.” To the boss, this was being perfect, to the secretary it felt “mean”.

After discussing this further, the secretary’s comment was – “Who would want to live like that?” The answer – People with the T style!

If you have additional questions, email us at team@kriegersolutions.com