by Alan Krieger | Jun 25, 2019 | Communication, Difficult People, T.E.A.M.
The T.E.A.M. report should give you a good feel for your communication style and how that may differ from others. You probably thought about some difficult people as you read through the other styles, and hopefully you’re now seeing them as “different” not...
by nicole@kriegersolutions.com | May 22, 2019 | Communication, Difficult People
In our last blog, we concluded our series on emotional intelligence, with the statement: If we can identify and address the feelings of others in a conflict situation, we can begin to find our way to some common understandings that in turn can lead to a positive...
by nicole@kriegersolutions.com | Jan 17, 2018 | Difficult People, Work/Life Balance
I was recently asked in a communication skills training, “How do we bring the two sides of our country closer together?” My response was simple, but sad … “I don’t know”. America has not been this divided in many years, maybe back to the Civil War – which was...
by nicole@kriegersolutions.com | Jan 17, 2018 | Difficult People
Even when we give highly skilled, well thought out, constructive feedback… the recipient is likely to get defensive. At that point, they are no longer listening and we may call them “difficult” or “resistant”. In our blog Giving feedback to a difficult person we...
by nicole@kriegersolutions.com | Nov 15, 2016 | Difficult People, Work/Life Balance
The campaign season was like a war On November 11th, a few days after the election we celebrated Veterans Day. It was originally called Armistice Day to celebrate the end of World War I and the treaty that promised to end all war, forever. As we’ve seen...
by nicole@kriegersolutions.com | Aug 30, 2016 | Communication, Difficult People
While there are some people who are out to give you a hard time, most of the people you find difficult are really not trying to be difficult. They are working from a different premise. It’s these people that we’re going to focus on today. We’ll deal...
