by nicole@kriegersolutions.com | Nov 13, 2018 | Communication, Work/Life Balance
Understanding emotional intelligence can help us communicate more effectively in the workplace (and in life!). The term emerged from research by Daniel Goleman, who first coined the term “Emotional Intelligence”. He referred to this as EQ as opposed to IQ. One of the...
by nicole@kriegersolutions.com | Jul 24, 2018 | Communication
Why do you listen? Most people will respond: to hear the other person’s message or to get information. A strategic listener, listens one level deeper: We listen to build a connection. This is essential if you want to build strong collaborative relationships with...
by nicole@kriegersolutions.com | Nov 15, 2016 | Communication, Leadership, T.E.A.M.
This is the final chapter in our blog on how to use the 7 keys to effective leadership with each of the T.E.A.M. styles. Our first article presented the seven keys and each of the others have discussed how to adapt them to each of the four styles. See our...
by nicole@kriegersolutions.com | Oct 11, 2016 | Communication
The single biggest problem in communication is the illusion that it has taken place. – George Bernard Shaw We’ve all been communicating since we were babies… why is it that sometimes we just can’t get our message through? People read us wrong, miss out on key points,...
by nicole@kriegersolutions.com | Oct 10, 2016 | Communication, Leadership, T.E.A.M.
Have you ever talked to someone who is very detailed and focused on the work, asks a lot of questions and gives a lot of information? Or someone who seems to be well meaning but at the same time is highly critical and negative? This would be the A or Analyzer...
by nicole@kriegersolutions.com | Aug 30, 2016 | Communication, Difficult People
While there are some people who are out to give you a hard time, most of the people you find difficult are really not trying to be difficult. They are working from a different premise. It’s these people that we’re going to focus on today. We’ll deal...