by nicole@kriegersolutions.com | Aug 29, 2016 | Communication, Leadership, T.E.A.M.
Have you ever talked to someone who is very enthusiastic and talks excitedly about an idea they have… and you have no idea what they’re talking about? Or someone who makes a decision and when you ask them how they came up with it says, “It feels right” and can’t say...
by nicole@kriegersolutions.com | Jul 8, 2016 | Leadership
Trust arrives on foot and leaves on a jet (Updating of a 19th century Dutch quote) I used to say you can earn trust by doing what you say you will, always! And if you find you can’t, notify in advance or apologize, always! I found out that’s not good enough. You have...
by nicole@kriegersolutions.com | Jul 8, 2016 | Communication, Leadership, T.E.A.M.
Last month we shared our thoughts about the 7 key feelings a leader needs to engender to build a positive workplace and work team. As most of you know, there’s not one single best way to do this. It depends on the work and communication preferences of the people you...
by nicole@kriegersolutions.com | Jun 21, 2016 | Leadership
When I developed my curriculum for teaching conflict resolution, I identified 7 negative feelings that underlie conflict. They are what turn a disagreement into a conflict. In a conflict, one or both parties feel at least 3 of the following feelings: Disrespected...
by nicole@kriegersolutions.com | Jun 21, 2016 | Non-Profit
In an earlier post about recruiting board members, I noted that it’s important for people to see concrete results from volunteer efforts – that something specific was accomplished. They should also feel valued and appreciated for their efforts. Key to this is board...